Delivery Information - Return A Product

SHIPPING COSTS

Return a product

Please contact us at info@balancedaudio.com

If the product is faulty 

A short description of the issue 

and some pictures or a video if needed 

if you just want to return a product please follow the next steps

After the confirmation from our side 

The best way is to inform us which day is best for you 

You will receive the waybill 

You just have to print it , no extra costs or efforts 

How do I pack my re­turn con­sign­ment?

Please use a cardboard packaging bubble wrap , padding material if needed

Please do not tape the original box of the product 

It will be unacceptable

Thank you so much for your support

Synthesizer.GR Team